Suppliers by country or region
Welcome To Open A Case
Arya Marketplace Support! If you are experiencing issues or have any concerns related to your experience on our platform, you can open a case to get assistance from our support team.
Technical Issues
Problems with website functionality, transactions, or other technical issues.
Account Assistance
Issues related to account access, security, or recovery.
Transaction Disputes
Disputes or concerns regarding payments, refunds, or purchases
Policy Clarifications
Questions or concerns about our terms of service, policies, or community guidelines
How to Open a Case
To open a case and seek assistance, please follow these steps:
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Log In: Ensure you are logged into your Arya Marketplace account.
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Navigate to Support: Go to the "Support" or "Help Center" section of our platform.
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Select Open a Case: Choose the option to "Open a Case" or "Contact Support.
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Provide Details: Fill out the case form with accurate and detailed information about your issue.
Include relevant order numbers, usernames, and a clear description of the problem.
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Attach Screenshots or Files: If applicable, attach any relevant screenshots or files that can help us understand your case better.
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Submit: Click the "Submit" or "Open Case" button to send your request to our support team.
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Case Status and Updates: Once your case is submitted, you will receive a confirmation email with a unique case ID. Our support team will review your case and provide updates through the email address associated with your Arya Marketplace account. You can also check the status of your case by logging into your account and navigating to the "Case History" section.
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Urgent Issues: If you have an urgent matter that requires immediate attention, please indicate this in your case description, and we will prioritize accordingly.
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Thank you for reaching out to Arya Marketplace Support. We are committed to resolving your concerns promptly and ensuring a positive experience on our platform.