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At Snapnet Limited, we are committed to delivering quality products and ensuring a smooth shopping experience. If for any reason you need to return an item, please review our return policy below:

✅ Return Eligibility

You may return an item if:

The item delivered is faulty, damaged, or defective
You received the wrong item or model
The item is in its original condition, unused, and returned within 7 days of delivery
The item includes all original packaging, manuals, accessories, and proof of purchase

Items returned without original packaging or signs of use may be declined or attract a restocking fee.

❌ Non-Returnable Items

The following items are not eligible for return:

Software, digital licenses, and downloaded products
Opened or activated software (e.g., Microsoft Office, antivirus keys)
Items damaged due to customer misuse or neglect
Products returned after 7 days from delivery
Customized or special-order items

? Return Process

To request a return:

Contact our customer support within 7 days of delivery
Provide your Order ID, reason for return, and clear photos (if applicable)
Wait for approval and return instructions from our team
Return the item through a verified courier or drop-off at our office

Return shipping costs may apply unless the item is faulty or we sent the wrong item.

? Refunds or Exchange

Once the returned item is received and inspected, we will notify you of the approval.
If approved, you may choose a refund, replacement, or store credit.
Refunds are processed within 3–7 business days via the original payment method.

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Return Policy

✅ Return Eligibility

❌ Non-Returnable Items

? Return Process

? Refunds or Exchange

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